Responsible gambling

Responsible Gaming at PokerStars Casino Ontario

At PokerStars Casino Ontario, we're committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have serious consequences on individuals, families, and communities.

Our goal is to empower you with the tools and resources necessary to maintain control over your gaming habits. Below are some of the responsible gaming features available to Canada players:

• Deposit Limits: Set a deposit limit to restrict how much you spend at any given time.
• Time-Outs (Cooling-Off): Temporarily lock out access to your account for short periods, from 24 hours up to several weeks or months.
• Self-Exclusion: Remove yourself from the service entirely for an extended period of six months or a permanent exclusion.

Monitoring and Support

We work closely with external organizations such as:

• Problem Gamblers Helpline
• Ontario Responsible Gaming Foundation

These resources are available 24/7 to support those experiencing harm associated with problem gaming. If you're struggling, we encourage you to reach out for help.

Key Tools and Features

To better manage your gaming habits, please take advantage of our suite of responsible gaming tools:

• Reality Checks: Regularly prompts players about their playing time and session duration.
• Loss Limits: Set a spending limit within specific sessions or daily limits
• Self-Assessment Quiz: Identify potential issues related to problem gambling

Know When to Stop

Be aware that regular losses can increase your chances of developing problem gaming behaviors. Never gamble more than you can afford, as this may put pressure on personal finances and relationships.

If you're worried about the negative impact of your gaming habits or if you notice someone else showing signs of problem gaming, please reach out for guidance and support.

Self-Exclusion Process

To initiate self-exclusion:

1. Log into your account
2. Navigate to Responsible Gaming
3. Follow prompts to select a self-exclusion duration

Upon selecting an exclusion period, you will be blocked from all PokerStars Casino Ontario services during the specified time frame.

Please remember that these resources and tools are in place for your protection as well as our responsibility towards ensuring fair gaming practices among players.